TxSSC
Research
Program Evaluation
The TxSSC hosts trainings, summits, and conferences. To ensure quality content and delivery, as well as customer satisfaction, we collect attendee evaluations following each event.
We assess key aspects of each event including motivation, session content, presenter delivery, and perceived knowledge/skill acquisition. We also request open-ended comments regarding content and delivery. All data are analyzed per item and synthesized into practical, actionable recommendations to enhance attendee experience.
For trainings, we also conduct pre-post knowledge assessments to determine whether participants learned key concepts as a result of attending. Knowledge assessments help us identify areas where presenters may need to provide more support during trainings to better accommodate attendee needs.